This week’s assignment
requested that we look back at a project we were involved in whether it was
personal or professional that we believe that was not successful or did not
conclude in the coveted end result. I found convolution in coming up with a
project. I consider myself a systematic person, when I plan to do something I
usually go for the best even if it requires pushing buttons in progress to get
it done. However, I am not perfect and sometimes everything does not occur the
way you want it to. After a great deal of thought I selected the project that I
was involved in last summer.
This was a project
that was sponsored by our church. It was a “feeding program” a project to help
feed children all over the community a nutrition meal during the summer break.
One of the other church member and I was in charge of this project. It’s a
charity event where children in the community are fed breakfast and lunch free
of charge. I feel it was a great project that was very constructive for the
community children.
In May of 2012 we
began planning for the project. We began by advertising the project by means of
presenting flyers around the community and sending announcements to different
churches. Parents were provided registration forms to register their children. Although, I was not solely the head of this
project I took on the responsibility of making sure the project took off
successful. As it is indicated in the text “successful project managers must
take the initiative for planning and controlling projects, whether or not
they’re asked to do this” (Portny,, Mantel, Meredith, Shafer, Sutton, &
Kramer, 2008, p. 14). I considered the stakeholders to be the pastor of the
church and the stewards because they handle the finance.
This project also
benefited the church in some ways as well. It provided the church $1200 which
they utilized to purchase a stove, refrigerator, and freezer that was needed
for the project. It also provided the church some supplies utilized in the
kitchen. However, it caused the church also due to the money being spent on
appliances instead of placed in the bank to help pay for the resources that
were utilized during the project. Then there was the transportation problem due
to the church being located in a rural area. The project was supposed to be
design so that the children come and eat breakfast and leave and come back to
eat lunch. The parents were supposed to be responsible for getting the children
back and forth from the church but that were not the case. Due to working
parents we had to provide transportation; therefore, we ran the church van to
pick the children up every morning. Because the children had to stay the
complete time, we had to provide activities for them to do. There were two sponsors
that headed this project and volunteers were required to help promote this
program. I provided the volunteers their responsibilities, which they all
agreed that they would take on. We receive numerous registration forms back
from parents that register their children. Upon initiation of this project
volunteers agreed that they will provide help throughout this project. However,
the first week of this project the volunteers were very supportive. After that the
volunteers began to fade away.
There are some things
that went well during the implementation of the project. There were some church
members that were very supportive of the project. The project was proven to be
effective for some children because they stayed from the beginning to the end
of the program. They were provided a nutrition breakfast and lunch that was
helpful for the parents. It provided the church with items that were
needed.
Lin (2006) informs
that project management occurs in four phases: planning, scheduling,
controlling, and terminating. Even though I did not pursue all these phases precisely,
however my church member and I knew that basic things had to be done. We had to
proceed with little time to carry out details of the project. The mistake I
made was having the faith that this would be an uncomplicated task and did not
bother to go over the plans in detailed with the stakeholders on how it would
benefit or affect the church.
In the conclusion of
the project, I reflected back on many areas that could
easily been improved upon. First of all the biggest lesson I learned was that a
project manager should always have a “kick off meeting” Greer (2010) with the
stakeholders to discuss the criteria and expectations. We should have had a
meeting with the pastor and stewards to discuss this project. As Portny et al.
(2008) point out “detailed planning is critically important” (p. 8). Although, it was a wonderful project, I do not
feel that it provided a desirable outcome. First of all it caused the church
money due to the fact of the light and gas utilize during the program. Then
there were children that did not complete the project. I feel that if the
church would have been in the city so that the children could come and leave as
they please it would have been more successful. We must remember that there is
always some uncertainty in a project to make sure that they travel a rough
road. If the world we live in were predictable, no project would ever go wrong;
however, this is a vague world, filled with chance events and uncertainly
(Portny et al., 2008, p. 6).
As it is acknowledge in our text “a project is unique;
therefore, project managers must be creative and flexible, and have the ability
to adjust rapidly to changes” (Portny et al., 2008). My lesson learned from
this project is to always be prepared to adapt to the changes quickly and be
ready to do other things when things do not happen as planned. This experience
taught me to always do detailed planning in order to promote success. Always
talk communicate the negative and positive aspect of a project to the
stakeholders.
References
Greer,
M. (2010). The project management minimalist: Just enough PM to rock your
projects!
(Laureate
custom ed.). Baltimore: Laureate Education, Inc.
Lin, H. (2006). Instructional project
management: An emerging professional practice for design and training programs.
Workforce Education Forum , 33 (2).
Portny, S. E., Mantel, S. J., Meredith, J.
R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management:
Planning, scheduling, and controlling projects. Hoboken, NJ: John
Wiley & Sons, Inc
Jacqueline, I enjoyed reading your post. I appreciate your willingness to help others, especially children.
ReplyDeleteI like the idea that Greer (2010) proposes of having a "kick off meeting" with all the stakeholders involved. As you stated this would allow all stakeholders to understand expectations and criteria. Discussing both the negative and positive possibilities surrounding the project is an excellent idea. This will allow you to plan for and expect the unexpected.
Portny said it best, If the world we live in were predictable, no project would ever go wrong; however, this is a vague world, filled with chance events and uncertainly (Portny et al., 2008, p. 6).
Thanks for sharing your story.
References
Greer, M. (2010). The project management minimalist: Just enough PM to rock your projects!
Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc
I think a project is even harder when you rely upon volunteers for the primary workforce. They may not have a stake in the outcome like employees do. Having team members “make a personal commitment to achieve the promises made in the plan” is one way to overcome a key pitfall identified by Portny et al—lack of commitment by team member’s to the project’s success (2008, p. 108). I think your idea of having a kickoff meeting to emphasize the importance of each person's participation may have helped. The other idea I had was to involve the parents of the kids in the planning process (project initiation)--this may have helped to identify the issue with the travel for the kids and might have generated other approaches that may have been less costly for the church as well. I think since the kids and their parents were the key recipients of the program, they would be considered key stakeholders. The other piece of advice I really liked from Dr. Stolovich in the Project Manager and Instructional Design video last week is to build in “intelligent flexibility—have a structure to work within and know where you are going with a plan but be flexible to meet obstacles that arise” (Laureate, n.d.).
ReplyDeleteLaureate Education, Inc. (Producer). (Date Unknown). Project Management and Instructional Design. Retrieved from: https://class.waldenu.edu/webapps/portal/frameset.jsp?tab_tab_group_id=_2_1&url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D_2823017_1%26url%3D
Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.